Mobile Messaging Terms and Conditions

Last updated: November 3, 2022

SHG on the Bay (SHG) operates a mobile messaging
program (Constant Contact) subject to these Mobile Messaging Terms and Conditions (the
“Mobile Messaging Terms”). The Program and our collection and use of your personal
information is also subject to our Privacy Policy.
By enrolling, signing up, or otherwise agreeing to participate in the program, you accept and
agree to these Mobile Messaging Terms and our Privacy Policy.

1. Program Description: We may send promotional and transactional mobile messages in
various formats through the Program. Promotional messages advertise and promote our
products and services and may include promotions, specials, other marketing offers, and
abandoned checkout reminders. Transactional messages relate to an existing or ongoing
transaction and may include updates, reminders, and other promotional information. Mobile
messages may be sent using an automated technology, including an autodialer, automated
system, or automatic telephone dialing system. Message frequency will vary but will not exceed
4 messages per month. You agree that we, our affiliates, and any third-party service providers
may send you messages regarding the foregoing topics or any topic and that such messages
and/or calls may be made or placed using different telephone numbers or short codes. We do
not charge for mobile messages sent through Constant Contact but you are responsible for any
message and data rates imposed by your mobile provider, as standard data and message rates
may apply for SMS and MMS alerts.

2. User Opt-In: By providing your mobile phone number to us, you are voluntarily opting in to the
program and you agree to receive recurring mobile messages from us at the mobile phone
number associated with your opt-in, even if such number is registered on any state or federal
“Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile
phone number of which you are the owner or authorized user. If you change your mobile phone
number or are no longer the owner or authorized user of the mobile phone number, you agree
to promptly notify us at [email protected]. Your participation in the program is not
required to make any purchase from us and your participation in the program is completely

3. User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to opt out
of the program and stop receiving mobile messages from us, or you no longer agree to these
Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to
any mobile message from us. You may continue to receive text messages for a short period
while we process your request and you may receive a one-time opt-out confirmation message.
You understand and agree that the foregoing is the only reasonable method of opting out. For
support, reply HELP to any mobile message from us. Our mobile messaging platform may not
recognize requests that modify the foregoing commands, and you agree that we and our service
providers will not be liable for failing to honor requests that do not comply with the requirements
in these Mobile Messaging Terms. We may also change the telephone number or short code we
use to operate the Program and we will notify you of any such change. You acknowledge that
any requests sent to a telephone number or short code that has been changed may not be
received by us and we will not be responsible for failing to honor a request sent to a telephone
number or short code that has been changed.

4. Disclaimer of Warranty and Liability: The program is offered on an “as-is” basis and may not
be available in all areas, at all times, or on all mobile providers. You agree that neither we nor
our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile
message or information sent through the Constant Contact.

5. Modifications: We may modify or cancel the program or any of its features at any time, with or
without notice. To the extent permitted by applicable law, we may also modify these Mobile
Messaging Terms at any time. Any such modification will take effect when it is posted to our
website. You agree to review these Mobile Messaging Terms periodically to ensure that you are
aware of any modifications. Your continued participation in the Program will constitute your
acceptance of those modifications.